We at PLASMAHOUSE (“Plasmahouse”, “we” or “us”) understand that making purchases online involves a great deal of trust on your part. We take that trust seriously, and, as a result, we seek to ensure the security and confidentiality of your personal information online. This privacy policy is an effort to answer your privacy-related questions. If you have questions that are not addressed herein, please submit them to us by sending an email to webmaster@plasmahouse.com.

The purpose of this privacy policy (the "Policy") is to help you understand what kinds of personally identifiable information we may gather about you when you visit the plasmahouse Web site located at www.plasmahouse.com and related sub-domains (the “Site”), how we may use that information, whether we will disclose it, and how you can correct or update it. We note that this Policy sets forth our online information collection and use policies under U.S. law. The Site is intended for use by residents of the U.S. who are over the age of 18. We do not knowingly collect personally identifiable information from children (that is, minors younger than thirteen years of age).

If you do not agree to the terms of this Policy, you should not use the Site. We reserve the right to update or modify this Policy from time to time, and such changes to the Policy will be effective immediately; therefore please bookmark this page and review it periodically to assure familiarity with the most current version of the Policy. You can tell if the Policy has been updated since you last reviewed it by checking the "Last Revised" date at the beginning of the Policy.

This Policy is the sole authorized statement of plasmahouse's practices with respect to the online collection of personally identifiable information and the usage of such information. Any summaries of this Policy generated by third party software or otherwise (for example, in connection with the "Platform for Privacy Preferences" or "P3P") shall have no legal effect, are in no way binding upon Plasmahouse, shall not be relied upon in substitute for this Policy, and neither supersede nor modify this Policy.

To assist you with your review of our Policy, we have provided answers to questions that you may find important:

What Personal Information We Collect

PlasmaHouse collects personally identifiable information that you specifically and voluntarily provide on the Site or by email to Plasmahouse. Personally identifiable information (“PII”) is information that identifies you as a specific individual, for example, your name, company name, account number, physical or email address, and phone number plus other information that personally identifies you including your industry, the number of employees at your company, and purchase history. The Site includes both public areas, open to all visitors, and private areas that are open only to those visitors who choose to register. In addition, visitors can sign up on the Site to request email newsletters and other information from PlasmaHouse. PlasmaHouse collects PII from you when you:

Make a purchase
Create an account
Contact a phone sales representative
Are contacted by a phone sales representative
Subscribe to our newsletter
Request a catalog
Participate in a survey
Register at our website
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

How We Use the Personal Information We Collect

We use the PII that you provide to us in order to 1) fulfill requests for products, services and/or information, 2) provide customer service, 3) offer new products or services, 4) measure and improve the effectiveness of our Site and our marketing endeavors, 5) tailor our online offerings to your preferences, 6) administer promotions or surveys, and 7) achieve other business purposes as permitted under applicable law.

When you make a purchase on our Site we collect credit card information including card number, card type, cardholder name and billing address, and expiration date, in order to bill you for purchases made through Plasmahouse.
Plasmahouse may disclose PII to consultants, professional advisors and contractors who perform services on our behalf, but only to the extent necessary for them to perform such services. At times, Plasmahouse may seek to validate the PII we have collected via an audit by a third party designed to determine the accuracy of and/or to update the information collected. We may also combine data that we collect online with data collected offline (such as through purchases made through one of our catalogs), or with data provided by other parties.

Plasmahouse shares PII collected from our visitors and customers with our affiliated or related companies, including its parent company, affiliates, subsidiaries, or its parent company’s other subsidiaries.
Plasmahouse reserves the right to release PII concerning any visitor when that visitor is believed by Plasmahouse to be in violation of any published guidelines for the use of the Site, or participates (or is suspected of participating) in any illegal or potentially illegal activity. Plasmahouse also reserves the right to disclose PII to comply with applicable law, in response to civil subpoenas or discovery requests, or when we believe in good faith that disclosure is required to protect the rights, property, safety or security of Plasmahouse, our visitors or the public, or to respond to an emergency.

In the event that we sell or otherwise transfer to a third party assets related either (a) to the Site or (b) to one or more of our businesses, divisions or affiliated companies, we reserve the right to also transfer any and all information (including any PII) associated with the Site and/or any business, division or affiliated company to such third party. However, all PII transferred to such third party shall be transferred subject to the usage restrictions contained in Plasmahouse’s privacy policy. Please note that we are not responsible for retracting your PII from any third parties with whom we have shared your information pursuant to the terms of this Policy.

Marketing Communications: Opting Out

When you provide PII to us, including when registering to receive email newsletters, catalog subscriptions or other information, or to make a purchase, Plasmahouse provides you with the opportunity to opt-out of having your information used for marketing communications. Unless you have opted out of receiving such communications, Plasmahouse may use your PII to forward you, via email or mail, advertisements concerning Plasmahouse products, services, special promotions, surveys or other opportunities from Plasmahouse that we think may be of interest to you. Such email advertisements may also concern third party companies’ products and services, including companies in industries such as hardware and software, and other providers of the types of products that are sold or featured on the Site.

Plasmahouse has partnered with third parties to offer our customers and Site visitors a variety of products and services. Other than as set forth herein, we will not sell or lease your email address to third party advertisers to solicit you directly. However Plasmahouse may share PII (such as your physical mailing address - but not your email address) with our marketing partners in order for them to offer you additional products and services that Plasmahouse believes may be of interest to you. Although we only work with third parties whom we believe to be reputable, our marketing partners may have different privacy policies and practices than Plasmahouse. We encourage you to review our marketing partners’ privacy policies to further understand their procedures for collecting, using and disclosing your information. We are not responsible for the privacy practices of our marketing partners or any other third parties. If you decide that you would like to discontinue receiving promotional materials from these or any third parties, please contact them directly.

Should you wish to change your preferences regarding the information that you receive from Plasmahouse or its affiliates, or would prefer that we not share PII with our marketing partners, please refer to the paragraph below entitled “Correcting/Updating Your Personal Information and Preferences.” Please note that we are not responsible for retracting your PII from any third parties with whom we have shared your information pursuant to the terms and conditions of this Policy.

Cookies

Upon visiting our Site we will assign you a unique ID in the form of a "cookie". A cookie is a piece of information that our server places on your computer’s hard drive, which Plasmahouse may associate with your PII when you log on to the site. Cookies are used for such purposes as facilitating and personalizing your shopping and ordering experience, keeping track of your shopping basket during your visit, helping diagnose problems with our server, and administering our Site. We may use the information collected through cookies for marketing purposes to inform you of special offers, better understand your needs or answer your questions. NOTE: You can control how and whether cookies will be accepted by your web browser, and you may remove them from your computer at any time at your discretion.
Web Beacons

Some Plasmahouse Web pages and HTML-formatted e-mail newsletters may use Web beacons to compile aggregate statistics about website usage. A Web beacon is an electronic image, often called a single-pixel (1x1) or clear GIF, that is ordinarily not visible to the site visitor. Web beacons can recognize certain types of information on a visitor's computer, such as a visitor's cookie number, time and date of a page or image view, and a description of the page where the Web beacon is placed. When used in an e-mail, they can tell us whether an e-mail has been opened.

How We Protect Your Personal Information

To help ensure the confidentiality of your PII, Plasmahouse seeks to use security technology and procedures, which are reviewed periodically. We use encryption technology and Secure Socket Layers (“SSL”) in all areas where your personal and account information is required. This means that the personal information you submit to us via our Site is encrypted by your computer, and then decrypted again on our side, discouraging others from accessing your private information during transmission. If your browser does not support SSL, or if you are unable to establish a secure connection due to a company firewall, please call us at 1-866-234-9924 to place your order by phone.

In addition, your personal, account information, and transaction history are kept behind our firewall.

The Plasmahouse.com Privacy Policy

At Plasmahouse.com, Inc. we are committed to protecting your privacy online. Our Privacy Policy demonstrates our firm commitment to protecting the privacy of our customers. We use the information that we collect about our customers to fulfill product and service purchases and to create a more personalized online experience.

When you shop at Plasmahouse.com, we collect transactional information, or Personally Identifiable Information, from you such as your name, telephone number, e-mail address, billing address, shipping address, credit card or other payment information and a password. Plasmahouse.com does not sell or rent your transactional information to others without your prior consent. Plasmahouse.com uses customer information only for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information, and enhancing the user experience.

Plasmahouse.com uses cookies to help identify you when you visit the site. The cookies contain randomly assigned user identification numbers, the country where you are located, and your name to welcome you back to the site. The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain a secure site. Cookies MUST be enabled on your system to shop at Plasmahouse.com.

Plasmahouse.com will occasionally offer special contests and promotions. When you enter a contest or other promotion, we may ask you for contact information such as your name, address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners' list publicly available pursuant to certain states' laws. Your consent to such promotional use and disclosure of this information is a condition of your participation.

At Plasmahouse.com you can be assured that your transactional information is secure, consistent with current industry standard SSL encryption technology. The importance of security for all transactional information associated with our customers is of utmost concern to us. Our secure servers protect the information using state of the art firewall technology. All customer transactional account information is kept on a secure server.

Please be aware that our site may contain advertisements and links to other sites on the Internet that are owned and operated by third parties. The information practices of those websites linking from or to our site are not covered by the Plasmahouse.com Privacy Policy. Plasmahouse.com has no control over the use or disclosure of user data on other sites on the Internet and we recommend that you review the privacy policies of such sites to determine your privacy rights on such sites.

Plasmahouse.com will remain committed to protecting your privacy online. We may change our Privacy Policy from time to time. When such a change is made, we will post the revised Privacy policy on our website so please bookmark this page and check back periodically. Any changes, corrections or updates to your transactional information can be edited during the purchase process. Questions regarding the Plasmahouse.com Privacy Policy should be directed to comments@Plasmahouse.com or may also be sent directly to the following address: